Information you provide
When you contact TeakOutdoor, request a catalogue or submit an RFQ, we may collect your name, company, email address, country, phone number, sourcing requirements, selected products and any files you choose to upload.
How we use the information
We use submitted information to review your sourcing requirement, respond to enquiries, prepare quotations, support product development, communicate about projects and maintain a record of business correspondence.
Uploaded files
Drawings, product references and other RFQ files are intended for our team to review your request. They are not published as public website content unless there is a separate decision and permission to do so.
Website analytics and automation
We may use website analytics, search-performance tools and workflow automation to understand site performance, route enquiries and support internal operations. When these services are enabled, information is handled according to the relevant provider settings and our operational requirements.
Business records
We retain enquiry and project information for as long as reasonably needed for business communication, quotations, product development, order history, legal obligations and legitimate operational records.
Sharing
We do not publish buyer names, commercial terms, drawings or other confidential project information as part of our normal website content. Information may be processed by service providers used to host, operate, secure, analyse or automate the website and business workflow.
Your questions
If you have a question about information submitted through this website, contact info@baleliving.com.